Sierra Fish & Pets

Jessica Barajas 3 months ago

Every time I come here the staff is so amazingly helpful. Not in the way where they can show you where something is but they can tell you how to properly care for the animal you are shopping for! This store keeps a variety of items and honestly saves me from having to order stuff online. Even though they are a bit of a drive for me I’ll always come here rather than closer more commercial stores. The staff really makes sure to take the time to explain and advise when asking a question, and not in a “buy the more expensive item” way.

Mikayla Welke 3 months ago

There is a good variety of exotics here, but the reptiles, amphibians, and some fish are in poor condition. Dirty tanks and enclosures. To be more specific, The bettas tank were pittifully small and had zero enrichment or places to hide and rest. Several tanks were borderline filthy and had dead fish floating throughout them. The horned Pac-Man frog was in a tiny travel container, which in it of itself may not be a problem if there was proper enrichment or hides inside. All it had was filter foam to sit on and a bit of cloudy water. The reptiles all seemed to be in very poor condition. Specifically, a male Red Sided Skink, which looked to be likely wild caught, had protruding hips/pelvic bones and extremely dull coloration. It was very clearly not a healthy animal. To wrap it off more generally, the birds enclosures were covered in poop, though they at least had some enrichment. The rabbits seemed to have pretty decent enclosures. all the fish tanks were dirty with cloudy water, and overall the store just felt messy and had an odd odor. Overall I would not purchase an animal from here. They had a good stock of supplies and tanks to buy, but the care provided to their animals w

Shaina Griffin 3 months ago

I have come here a couple times to buy some fish supplies and I also traded my school of Congo tetras for credit! Always had fairly good service. Unfortunately they completely let me down today, I called yesterday and was told I could trade my blood parrot for some credit and to come in today to get that done. I did a courtesy call ahead of time to make sure they knew I was coming soon. I had already put my fish in the travel tank and gotten everything ready to say goodbye to him and give him a new home since he’s growing out of mine! When I called to make sure they knew I was coming I was told “well we can’t really trade the fish for credit but you can donate it if you want” I got frustrated immediately because I already had everything ready to go and was told differently yesterday. When I asked why I was not able to trade for store credit he went silent. I then stated to him that I was frustrated for being told to come in today when I live 50 mins away and if I wouldn’t have done a courtesy call that would’ve been an issue when I showed up. He then told me he would give me $8 for the fish who’s at least worth 15 at 1/3 the price. I’m sorry but why would I drive 50 mins away to do

Shawnee Knight 5 months ago

The staff is very helpful and knowledgeable. They have a big selection on supplies for your fish. They also have a wide selection of fish. You can find different types of fish that you don't see everyday. I will definitely be coming back anytime I'm in the area. It's worth going to.

Sarah Proctor 8 months ago

This place is the best for all your animal needs. The staff was beyond helpful and quite knowledgable - my family and I were new fish to being fish parents. I came to this store a half a dozen times to get info and plan out my nephews first fish tank. ALYSSA IS THE BEST! she literally held my hand walked me through all my options and how to best take care of our Cory Catfish. I got set up with all the goods, tank, sand, filter. She took so much time explaining everything to me. She even played along with our lies about Santa to really make our christmas so special giving my nephew catfish, his only christmas wish. I cant thank this store enough, everything went so smooth for how complicated it was. I will never go to another pet store. Really felt welcomed and encouraged to ask questions. Alyssa was beyond awesome... but even the other staff was eager to help me. Seriously go here!!! So many kinds of fish!!!! Now we want shrimp and little glass suckers and guppies! I guess we are fish people now???